Job Title: PC Technician

Business: Boot Hill Casino and Resort

Application Deadline: Open until filled

Function: Manages inventory, installs, modifies, and makes minor repairs to personal computer hardware and software systems and provides technical assistance and training to system users. 

Specific Duties and Responsibilities:

1. First tier technical customer support.
2. Installs and maintains standard computer related equipment and software, maintains inventory, receives product and processes returns.
3. Receives and inspects personal computer equipment, related hardware and software and   prepares for placement per Information Services Request (ISR).  Installs specified   software, including operating systems and end user applications as specified.
4. Installs hardware and peripheral components such as monitors, keyboards, printers, memory and disk drives on user’s personal computers.
5. Instructs users in use of equipment and software.
6. Answers customer inquiries in person and via telephone concerning systems operation. 
7. Diagnoses system hardware, software, and operator problems.
8. Recommends or performs minor remedial actions to correct problems based on knowledge of system operation.
9. Documents all help desk activity and equipment adds, moves and changes.
10. Replaces defective or inadequate hardware and software.
11. Escalates major hardware and software problems to appropriate team member.
12. Attends technical training to keep abreast of new software and hardware product developments.
13. Conducts and documents all preventive maintenance.
14. Manages software licenses and hardware documentation for workstations.
15. Assists in monitoring the network, keeping system information up-to-date in a network log and ensures all components are operating correctly, i.e. cabling, hubs, management modules, patch panels, as well as primary hardware and software.
16. Remains abreast of changes in user and system software and hardware requirements and   makes recommendations for future software and hardware purchases.
17. Loads and updates software applications as required.
18. Maintains compliance with all internal controls and SOPs.

Standards of Performance:

1. Must possess knowledge of standard office programs. 
2. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  
3. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  
4. Ability to maintain strict confidentiality relative to financial data, casino procedures, company policies, and company promotions.

Education, Training, and Experience:

1. Prefer Associate’s degree (A.A.) or equivalent from a two-year college or technical school.
2. Prefer six months to two years related technical experience and training; or equivalent combination of education and experience.
3. Valid gaming license.

Work Environment:

1. Regularly required to use hands to finger, handle, or feel. 
2. Required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.  The employee is occasionally required to stand and walk. 
3. The employee must occasionally lift and/or move up to 50 pounds. 
4. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
5. Contact with employees and departmen managers is necessary.
6. Requires the use of office equipment, suca as computer terminal, copier, and telephone.

Required License: Level 2 Gaming License required upon hire

To Apply: Send resume to Human Resources at BeyondtheBest@boothillcasino.com or call 620-682-7712 for more details.

Typical Working Conditions:  Work is performed in an office.  Contact with staff and other departments is necessary.  While performing the duties of this job, the employee may be exposed to risk of electrical shock.  The noise level in the work environment is usually moderate.

NOTE:  This employee will require regular access to all areas of the Casino for the purpose of installation and maintenance of computer equipment, network devices and software.

Job Title: Bartender

Business: Boot Hill Casino and Resort

Application Deadline: Open until filled

Function:  Responsible for providing guests with excellent service in a timely manner, assisting beverage servers with drink orders, and providing guests with a favorable experience.

 Specific Duties and Responsibilities: 

1. Prepares drinks timely and accurately for all guests and cocktail staff.
2. Assists with the cleanliness of the bar area and with the maintenance of the stock levels.
3. Assists with the tracking and control of the departmental inventory.
4. Ensures compliance with responsible alcohol service guidelines with regards to guests’  limitations.
5. Serves snacks and amenities to all guests upon request.
6. Serves all products within the guidelines of the health regulations.
7. Ensures the safety and security of all guests and employees.
8. Other duties as assigned.

 Standards of Performance: 

1. Ability to perform basic math and to make change with coin and currency.
2. Understand and comply with all company and departmental rules and regulations, policies and procedures.  
3.  Ability to maintain strict confidentiality relative to financial data, casino procedures, company policies, and company promotions.
4. Knowledge of drink ingredients.

Education, Training, and Experience:

1. High school education required or equivalent
2. Valid gaming license
3. Health department certifications
4. Minimum 6 months experience in bartending or as a barback

 Work Environment:

1.  Requires prolonged standing, mobility, lifting up to 50 lbs, reaching and bending.    
2. Work is performed in areas that may be unusually hot, cold, noisy, smoky, dimly lit or illuminated.
3. Constant contact with staff and customers.

Required License: Level 3 Gaming license

To Apply: Send resume to Human Resources at BeyondtheBest@boothillcasino.com or call 620-682-7712 for more details.

Job Title: Dealer

Business: Boot Hill Casino and Resort

Classification: Full time

Application Deadline: Open until filled

Function:  The Dealer is responsible for the control of the game, for providing quality customer service, ensuring guest satisfaction, and increasing rated play.

Specific Duties and Responsibilities:

1. Ensure the safety and security of employees and customers.
2. Maintain and control the dealing of the game.
3. Assisting guest with seating and game rules as needed.
4. Responsible for keeping the assigned area neat and orderly.
5. Other duties as assigned.

Standards of Performance:

1. Ability to maintain strict confidentiality relative to financial data, casino procedures, company policies, and company promotions.
2. Public relations and customer service skills.
3. Maintaining interpersonal working relationships among all personnel.
4. Oral and written communication skills.
5. Willingness to assume responsibility relative to the performance of the poker room.

 

Education, Training, and Experience:

1. High school diploma or equivalent.
2. Valid gaming license.
3. Knowledge or experience of dealing table games in a casino environment.

Work Environment:

1. Indoor exposure to bright lights, smoke, and noise
2. Requires bending, stooping, prolonged standing and prolonged sitting
3. Requires usage of dealing equipment

Required License:  Level 2 Gaming License

To Apply: Send detailed resume to Kerry Kaiser at kkaiser@boothillcasino.com or call (620) 682-7777 for more information.

Job Title: Barback

Business: Boot Hill Casino And Resort

Classification: Full time

Application: Open until filled

Function: The Barback will be responsible for providing the bar area with supplies and providing the bartender with items upon request that helps assure that the guests will have a favorable gaming experience.

Specific Duties and Responsibilities:

• Stocks bar items daily and fills the ice bins as needed.
• Assumes the duties of the bartender and cocktail waitresses during breaks.
• Replaces bottles on the beverage system, replaces juices and beer kegs on the line.
• Empties the garbage and mops the floors as needed and nightly.
• Ensures the safety and security of employees and customers.
• Other duties as assigned.

Standards of Performance:

• ability to maintain strict confidentiality relative to financial data, casino procedures, company policies, and company promotions.
• Maintaining interpersonal working relationship among all personnel.
• Oral and written communication skills.

Education, Training, and Experience:

• High School diploma or equivalent
• One year experience in a bar, or the beverage field
• Safe food handling certification and any applicable health certifications
• Valid gaming license.

Work Environment:

• Indoor exposure to bright lights, noise, and smoke.
• Requires bending, stooping, lifting over 50 lbs., and proloned standing.
• Requires usage of kitchen equipment, bar equipment, and cash register.

Required License:

Level 2 Gaming Occupation License

To Apply: Send complete resume to Human Resources at BeyondtheBest@boothillcasino.com or call (620) 682-7777.

Job Title: Slot Attendant

Business: Boot Hill Casino and Resort

Classification: Full time

Application Deadline: Open until filled.

Function: The Slot Attendant is responsible for monitoring the performance of slot machines, the activity of the slot floor, and the conditions of the casino and ensures that all slot machines are operable or identified for repair as necessary.

Specific Duties and Responsibilities:

• Provides excellent Guest Service.
• Ensures the safety and security of employees and guests.
• Initiating and verifying jackpots per company SOP’s, progressive jackpots, jackpot overrides, and accumulated credit pays.
• Accurately completing all necessary paperwork associated with the Slot Department.
• Performing minor slot machine repair.
• Handling guest service and minor guest disputes.
• Monitor Dispatch for all service related calls.
• Provide change for our guests.
• Compliance of gaming regulations, internal controls, and gaming devices.
• Explains video and reel games and pay tables to our guests.
• Other duties as assigned.

Standard of Performance:

• Ability to maintain strict confidentiality relative to financial data, casino procedures, company policies, and company promotions.
• Communication abilities demonstrated by radio traffic and interaction with team members and our guests on the Slot Floor.
• Maintain interpersonal working relationship among all team members.
• Oral and written communication skills.
• Willingness to assume overall responsibility relative to the condition of the assigned slot section.
• Comprehension of pay tables and the ability to explain them to our guests.

Education, Training, and Experience:

• One to three years experience in gaming, preferably in slots.
• Two year degree in business or related field.
• Valid gaming license.

Working Environment:

• Indoor exposure to bright lights, smoke, and noise.
• Requires bending. stooping, lifting of 50 lbs., and prolonged standing.
• Requires usage of slot equipment, computers, copiers, and telephones.

Required License:

• Must be able to obtain a Level 2 Gaming Occupation License after hire

To Apply: Send complete resume to Human Resources at BeyondtheBest@boothillcasino call (620) 682-7777.

Job Title: Cashier

Business: Boot Hill Casino & Resort

Classification: Full time

Application Deadline: Open until filled

Function: The Cage Cashier is responsible for the redemptions of tickets and vouchers, the sale of chips to customers and assuring that guests have a favorable gaming experience.

Specific Duties and Responsibilities:

1. Cashes customer’s funds out and gives correct change during all transactions in a timely manner.
2. Answers customer questions in a courteous and professional manner.
3. Accurately counts and records assigned funds and making exchanges of funds throughout the shift.
4. Keeps cash drawer balanced and impressed and makes necessary exchanges with vault.
5. Verifies and documents personal identification information for check and cash advance transactions.
6. Utilizes computer terminal for the cashing of checks and cash advances accurately and timely.
7. Maintains all equipment and surround area and enters work orders as needed for all equipment.
8. Maintains compliance with all internal control and SOPs.
9. Completing CTRs, W2Gs, and MTLs as required by gaming regulations.
10. Ensures the safety and security of employees and customers.
11. Other duties as assigned.

Standards of Performance:

1. Ability to maintain strict confidentiality relative to financial data, casino procedures, company policies, and company promotions.
2. Maintaining interpersonal working relationships with all personnel.
3. Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals accurately.
4. Oral and written communication skills.

Education, Training, and Experience:

1. High school diploma or equivalent
2. Six months cashier or banking experience
3. Valid gaming license

Work Environment:

1. Indoor exposure to bright lights, noise, and smoke
2. Requires bending, stooping, and prolonged standing
3. Requires usage of currency counting equipment, computers, copiers, fax machine and telephones.

Required License:  Level 2 Gaming Occupation License

To Apply:  Send resume to Human Resources at BeyondtheBest@boothillcasino.com or call (620) 682-7777 for more information.

Job Title:    Front of House Supervisor
Business: Boot Hill Casino and Resort                                           

Application deadline: Open until filled

Function: Responsible for administration, operation, and direct management of all the front of house food and beverage activities.

Specific Duties and Responsibilities:

1. Responsible for the performance and supervision of all front of house food and beverage       staff.
2. Develops staff, conducts interviews, recommends hires and evaluates all personnel in      compliance with Human Resource policies and procedures.
3. Meets with personnel to plan menus, activities, and special events.
4. Estimates food, non-food and beverage needs for the successful performance of all         outlets.
5. Supervises inventories, monitors food and beverage costs, and facilitates the collection    and analysis of food and beverage information.
6. Supervises cleaning and maintenance of equipment and arranges any needed repairs or    other services.
7. Oversees and supervises all dining area and bar staff in accordance with operational        policies.
8. Assists in establishing standards of performance, quality of products, service and             staffing levels/costs, and food and beverage costs.
9. Investigates and resolves food and beverage quality and service complaints by following       established company protocol.

10.  Performs informal inspections of dining areas, bars, and food production areas to ensure             that health and safety regulations are adhered to at all times.

Standards of Performance:

1. Ability to maintain strict confidentiality relative to financial data, casino procedures, company policies, and company promotions.
2. Maintaining interpersonal working relationships with all personnel.
3. Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals accurately.
4. Oral and written communication skills.

Education, Training, and Experience:

1. Four year degree in Business or related field
2. Five to seven years experience in Food and Beverage operations and managing
3. Valid gaming license

Work Environment:

1. Indoor exposure to bright lights, noise, and smoke
2. Requires bending, stooping, and prolonged standing
3. Requires usage of currency counting equipment, computers, copiers, fax machine and telephones.

Required License:  Level 2 Gaming Occupation License

To Apply:  Send resume to Human Resources at BeyondtheBest@boothillcasino.com or call 620-682-7777 for more details.